One cloudy day, Chirri & Chirra decide to go out on their bicycles. Dring-dring, dring dring! It''s already starting to rain. As is each of their adventures, this one is completely magical and full of wonder. It is also set in a world where, as if by magic (though perhaps it''s the force of the creative imagination?), they always find what they need. Pedaling along, they discover a shop. What luck! The sign says it''s only open on rainy days. How perfect. Chirri & Chirra order tea. Each is served tea with a bowl of sweet ice rocks. It''s a shop for watching the rain while drinking tea! Later, when they feel as if they''re floating, they discover that the rain is falling up, from below. They are sailing along on nothing less than upside down rain. And what do they discover in the upside-down rain? A happy scene, of course. Because their world is one of harmony, peace, lightness, and discovery. It is a vision of what life on earth––if we gave love and respect to all humans, animals, and the natural world––might be.
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We have a 10-day return policy, which means you have 10 days after receiving your item to request a return for reason of defect only.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.